Residential
Residential Homes and Condos Services
McIntire Kingstone ("MK") actively manages a variety of residential properties including single-family homes, condominiums, and independent rooms. As with all our managed properties, MK works with entities, companies, and individuals in a wide variety of customized management services. We believe that good service begins with the delivery and management of timely and relevant information along with developing a solid forward-thinking strategy.
We understand that your investment homes can be one of your largest assets and we work hard to assist you in making these assets your most profitable ones. Further, our team works to understand your existing and future needs in order to assist in maximizing your portfolio.
MK has built alliances with vendors in order to provide each property with the best maintenance available in the local market. We also provide individual trust accounts for each property, which is a huge benefit for property owners as it provides an individual statement for the specific property and helps streamline any future sale of the property. Additionally, we have special arrangements with our bank to have these accounts set up and processed in an expedited fashion.
Our Comprehensive Services
Leasing & Marketing
- Professional photography and videography
- AI-enhanced listing optimization across 50+ rental sites
- Social media and paid advertising campaigns
- Yard signage and directional signage
- Self-guided showings and agent-led showings
- Aggressive showing schedule
- Pre-qualification screening
- Comprehensive tenant screening (credit, background, eviction, income, identity verification)
- Full background checks
- Credit verification
- Income verification
- Lease drafting and digital signing
- Execute custom lease agreements
- Keep vacancies in rent-ready condition
- Comparable rent analysis
- Marketing research and market surveys
Tenant Management
- Tenant communication and support
- 24/7 maintenance hotline
- After-hours live answering service
- AppFolio tenant portal access
- Online tenant payments and maintenance submittal
- Rent collection and auto-payment setup
- Aggressive collection of all rents and fees
- Compliance with local, state, and fair housing regulations
- Lease enforcement and violation notices
- Non-renewal and renewal management
- Lease renewals 90-120 days in advance
- Maintain tenant relationships
- Tenant retention programs
- Pet disclosures and mold disclosures
- Property rules and regulations distribution
Maintenance & Inspections
- 24/7 emergency maintenance response
- Vendor coordination and management
- In-house maintenance dispatch (if applicable)
- Move-in inspections with photos and video
- Move-out inspections
- Annual property inspections
- Preventative maintenance scheduling
- Property condition reporting with photos and video
- Written estimates and pricing for repairs
- Corrective maintenance coordination
- Source new qualified vendors as needed
- Integrate existing vendors
- Competitive bidding for significant expenditures
- HVAC maintenance tracking
- Landscaping and exterior maintenance
Financial Management
- Monthly owner statements
- Income and expense reporting
- Year-end tax documents (1099s)
- Security deposit accounting and trust compliance
- Bill pay and vendor invoice oversight
- Trust accounts for each property
- Rent roll administration
- Bank reconciliations
- Cash management and disbursements
- Payment of bills, loans, taxes, insurance
- Operating cost reduction plans
- Annual budgeting and projections
- Stabilizing delinquencies
- Web-enabled reporting via AppFolio
Risk & Compliance
- Compliance with local rental ordinances
- Insurance verification (tenant and owner requirements)
- Habitability compliance and remediation
- Legal compliance for notices (3-day, 24-hour, etc.)
- Government and code compliance
- Fair housing training and compliance
- Annual insurance review
- Maintain insurance compliance
- Workers compensation insurance compliance
- Insurance claims coordination
- Eviction coordination and support
- Perform unlawful detainer searches
Owner Support & Experience
- Dedicated property manager
- Owner portal with real-time updates
- Transparent financial performance dashboard
- Strategic rent-rate review and market analysis
- Coordinate rental rate structuring
- Due diligence support
- Hold vs. sell strategy analysis
- Long-term planning and forecasting
- Assist in developing business plans
- Custom management plans tailored to owner needs
- Responsive service and communication
- Individual property statements for streamlined sales
Administrative Services
- Trust accounts for each property
- Tenant information tracking
- Tenant payment history
- Delinquency monitoring and management
- Deposit records management
- Vendor reports and vendor integration
- Insurance review and annual updates
- Confidential record keeping
- Service contract reviews
- Professional management software (AppFolio)
- Expedited account setup with banking partners
- Coordinate all direct deposit rent collection
Elevate Your Rental Experience
Resident Benefits Package & PetScreening
We are committed to providing an outstanding rental experience. That's why we've partnered with industry leaders to offer a comprehensive Resident Benefits Package (RBP) and a clear, pet-responsible community policy through PetScreening.
Your Resident Benefits Package (RBP)
Your RBP is a suite of services designed to provide you with savings, convenience, and professional services. This package is powered by our vetted partner, Second Nature, who works behind the scenes to ensure you have a great experience.
Core Benefits and Services
HVAC Air Filter Delivery
Quality MERV 8 air filters delivered directly to your door on a regular schedule.
- Save up to
Resident Rewards Program
Get rewarded for paying your rent on time with the Piñata rewards program.
- Receive initial Piñata cash just for signing up
- Earn more Piñata Cash with each timely rent payment
- Redeem for gift cards and discounts
Credit Building
We report your on-time rent payments to all three national credit bureaus.
- Reports to Experian, TransUnion, and Equifax
- Boost your credit score by paying rent on time
- Covers everyone on the lease (18+)
M Identity Protection
All adult leaseholders receive
- Provided by Aura's Identity Guard
- Advanced AI monitors your data for suspicious activity
- Automatically enrolled when your lease is signed
Move-In Concierge
A single point of contact to help you set up your utilities, cable, and internet services.
- Help finding the best promos and discount codes
- Streamlined setup process
Online Portal
Access your lease documents and pay rent conveniently through our easy-to-use online portal.
Included Renter's Insurance Details
As part of your RBP, you are added to our master insurance policy, which satisfies all insurance requirements in your lease.
| Coverage Type | Limit | Deductible |
|---|---|---|
| Master Liability | 00,000 per occurrence | $0 |
| Personal Liability | 00,000 per occurrence | $0 |
| Dog Bite Liability | 5,000 per occurrence | $0 |
| Contents (Personal Property) | 0,000 per occurrence | $500 |
| Additional Living Expense | ,000 per occurrence | N/A |
What is Covered?
Master Liability
Covers resident-caused negligent damage to the home or common areas from perils like fire, smoke, explosion, water backup, pet damage, and freezing pipes.
Personal Liability
Covers tenant premises liability.
Dog Bite Liability
Covers dog bites or bodily injury that occurs on the premise.
Contents Coverage
Covers your personal belongings from perils such as fire/lightning, water, wind/hail, smoke, explosion, and burglary.
Common Exclusions
Please note that this policy does not cover everything. Common exclusions for property liability include flood, intentional damage, and theft (mysterious disappearance with no forced entry). Coverage exclusions for contents include damage from floods, natural events, and normal wear and tear.
Our Pet-Responsible Community
We use PetScreening to help manage all pets and animals, ensuring a healthy and responsible environment for everyone in our community.
Why We Use PetScreening?
Creates a Pet-Responsible Environment
- We believe in healthy pet interactions for all residents. All pets and animals on the property must be documented.
- When you complete a digital PetScreening profile, you acknowledge your understanding of our pet policies and potential penalties.
Emergency Preparedness for Your Pet
- PetScreening gives you fast and easy digital access to your pet's vet records, microchip information, and photos.
- If your pet is lost, sick, or has an emergency, you'll have immediate access to their records from any digital device.
Compliance for Assistance Animals
- PetScreening reviews all reasonable accommodation requests for assistance animals in accordance with federal HUD/FHAct guidelines.
Frequently Asked Questions
Ready to optimize your residential property?
Contact us today to learn how our comprehensive property management services can help maximize your investment's potential. We can also customize a plan to your needs.
Contact Us Today