Accessibility Statement

Our Commitment

McIntire Kingstone is committed to ensuring digital accessibility for people with disabilities. We recognize that accessibility is a civil right under the Americans with Disabilities Act (ADA) Title III and the California Unruh Civil Rights Act. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Our goal is to ensure that a person using a keyboard and screen reader can fully navigate, understand, and complete all tasks on our website without assistance.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our accessibility implementation includes:

• Semantic HTML structure - Proper use of header, nav, main, and footer elements
• Single H1 per page with logical heading hierarchy (no skipping levels)
• Keyboard navigation - All functionality accessible via keyboard alone
• Visible focus indicators - Always visible and cannot be disabled
• Skip-to-content link - Visible on keyboard focus for bypassing navigation
• Text alternatives - Alt text for meaningful images; decorative images marked appropriately
• Color contrast - Minimum 4.5:1 ratio for text (3:1 for large text)
• Form accessibility - Proper labels (not placeholders), error messages with aria-live announcements
• Link identification - Links identified by more than color alone
• Screen reader compatibility - Tested with JAWS, NVDA, VoiceOver, and TalkBack
• Reduced motion support - Respects prefers-reduced-motion settings
• Modal focus management - Focus trapped inside modals with ESC to close

Legal Compliance

As a California-based business, we are subject to both federal and state accessibility laws:

Fair Housing Compliance

As a property management company, we are committed to the Fair Housing Act and ensuring equal housing opportunity for all. This commitment extends to our digital presence, where we strive to make all property listings and services equally accessible to people with disabilities. We do not discriminate based on disability in any aspect of our business.

Third-Party Content

Our website integrates certain third-party services. While we work to ensure these integrations are as accessible as possible, they may have their own accessibility considerations:

• AppFolio Portal: Our property management and tenant portal provider maintains their own accessibility standards
• Google Maps: Embedded maps follow Google's accessibility guidelines
• Payment Processing: Third-party payment gateways maintain their own WCAG compliance
• AI Chat Assistant: Our chat widget supports keyboard operation and screen reader announcements. If you cannot use it, our phone number and email are on every page and reach the same team.
• Google reCAPTCHA: Used to protect our forms from automated abuse. It runs invisibly and does not require solving an image puzzle.

If you encounter accessibility barriers with any third-party content, please contact us directly for alternative assistance.

Assistive Technology Compatibility

Our website is designed and tested to be compatible with:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software (Dragon NaturallySpeaking)
• Keyboard-only navigation
• Switch access devices

Known Limitations

We acknowledge that some areas may not yet fully meet all accessibility standards. We are actively working to address:

• PDF documents: Some legacy PDFs may not be fully tagged; contact us for accessible alternatives
• Third-party embedded content: May have varying levels of accessibility
• Historical images: Some older property images may lack complete alt text descriptions
• Moving content: Some pages include an automatically scrolling logo strip and a rotating image banner. Both stop when hovered or focused by keyboard, and both are disabled entirely when your device requests reduced motion. If either causes difficulty, please tell us.

We are committed to resolving these issues promptly when identified.

Report an Accessibility Barrier

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us immediately:

When reporting an issue, please include:

• The page URL where you encountered the barrier
• Description of the problem
• The assistive technology you were using (if applicable)
• Your contact information for follow-up

Alternative Formats & Assistance

If you need information from our website in an alternative format, please contact us:

• Large print versions of documents
• Audio descriptions of content
• Plain text alternatives
• Braille (upon request with advance notice)
• In-person or phone-based assistance to complete any transaction

Ongoing Efforts

Our accessibility commitment is ongoing. We regularly:

• Conduct automated and manual accessibility audits
• Test with actual assistive technology users
• Train our staff on accessibility best practices
• Review and update our accessibility policies annually
• Incorporate accessibility into our development process from the start
• Engage with the disability community for feedback