FAQ

The fastest way to reach us is by email at info@mrekingstone.com to request a free consultation.  We would like to initially schedule a time for a conference call or to meet and walk your property together.

We will draft a Property Management Agreement for your review and approval.  Upon signing the Property Management Agreement we immediately begin onboarding your property, setting up bank trust account, auditing leases, and marketing your property.

Property management agreements range from one to twelve months.

For residential properties, our office can handle the leasing.  For commercial properties, we work with 3rd party commercial brokers to help with leasing commercial vacant space. 

The leasing fees are paid with the move in monies paid by the tenant.  If more funds are required, we will notify you of the amount accordingly.

The management fee is paid every month from the rent collected.

The total rent collected from the tenant(s) are deposited into the property bank trust account.  The property bills and expenses are then paid from the total rent collected.  The remaining balance is disbursed to your bank account.

We disburse funds on or before the 10th of every month for the prior month’s rents.  We have been very good at delivering disbursements at the end of the current month.

The property and property owner is responsible for all maintenance and improvement costs related to the property. 

The tenant is contact via written delinquency letter and put on notice.  If the tenant still has not paid, we will discuss eviction options with you and the possibility of starting the unlawful detainer proceedings with our attorney or your attorney.  

The property and property owner is responsible for paying all legal fees and the attorney will be the main point during the eviction proceedings.

Yes, we are capable of working with any of our client’s vendors.

Leasing fees cover marketing, signage, tenant screening, tenant showings, preparing leases, performing move-in inspections, and any initial follow ups the tenant may have after move-in. Basically, everything needed in order to rent your property!  Additional cost would include 3rd party pictures, drone imaging, special signage, paid internet advertising through sites like Zillow and Apartments.com.

If we continue to show your property but do not receive applications, it is likely a result of the properties’ listing price being too high based on the quality of the interior and finishes. We will perform a thorough market analysis and provide you with a detailed summary of comparable properties in order for you to make a well-educated decision on the new listing price or recommendations on what should be upgraded inside the unit and/or property.  Additionally, with rentals being very competitive, we will also discuss the option of offering a ‘Move-In Special’, which we can strategize together on the best option to choose.

Your property will be advertised when our office receives a signed Property Management Agreement and after we perform our initial walk through and onboarding of the property into our management software, Appfolio.

We look for income stability and longevity at their prior addresses and jobs. We also look for numerous open collection activities, bankruptcies, and/or multiple late payments. We run a credit and background check, secure credit scores, and verify employment.  We also review assets and bank accounts. 

No. All rent payments go directly into your trust account, which is non-interest bearing. 

Absolutely!  Along with monthly statements and management reports, we send a year-end statement for your tax returns in the month of January.

Yes, and we recommend you coordinate this through your property manager.  Our office works directly with all owners to coordinate times to view their properties in order for us to remain the main point of contact for all tenants.  In the event you want to inspect the interior of the unit(s), specific notice must be provided to the tenant before entry, unless there is an emergency.

Yes, you will get monthly-itemized statements on the activity at the property and copies of all paid bills.